At Furniture Flip, we strive to provide a smooth and trustworthy shopping experience. Please note that all products are sold by individual vendors on our platform, and each vendor may have their own return or refund policies.
Returns & Refunds
For any returns or refund requests, please contact the seller directly through the contact options provided on the product page or in your order details.
Sellers are responsible for handling returns, refunds, and exchanges according to their policies.
- Returns are accepted within 7 days of delivery for eligible items. Please note that a 25% restocking fee may apply to select items. Once your return is received and inspected, refunds are typically processed within 14 business days.
Furniture Flip Support
While Furniture Flip does not directly manage returns or refunds, we may assist in resolving disputes between buyers and sellers if needed.
If you encounter any issues or conflicts, please contact our Customer Support team, and we will do our best to help mediate a resolution.
Important
Return shipping costs, if applicable, are generally the responsibility of the buyer unless otherwise agreed with the seller.
Contacting us
- For any questions or concerns you may have regarding returning your items, you may contact us at info@furnitureflip.ca